Job Description:
Mission: We are seeking a dynamic Senior Group Learning Experience Manager (SGLXM) to lead academic quality, learning experience excellence, and team development across our centres. This role is ideal for a strategic leader who combines strong academic judgement with business acumen, and who is passionate about building high-performing teams, improving outcomes through data, and creating scalable systems that support long-term organisational growth.
Duties & Responsibilities
Leadership & Team Development
Coach and develop teachers and centre teams to deliver exceptional learning experiences, ensuring alignment with organisational values, academic standards, and performance KPIs. Lead with clarity, consistency, and accountability, while building a strong pipeline of future leaders.
Academic Quality & Data-Driven Improvement
Oversee the quality of teaching and learning across all assigned centres. Monitor classroom quality, academic performance, and student outcomes, using data and feedback to identify trends, risks, and opportunities for continuous improvement. Support teachers to maintain high standards in lesson delivery and learner progress
Stakeholder Collaboration & Business Partnership
Serve as the primary academic point of contact for internal stakeholders including Sales, Customer Experience, and Operations teams. Collaborate proactively with cross-functional partners and Heads of Department to resolve issues, improve processes, and support enrolment, retention, and overall centre performance. Communicate academic matters professionally and in a timely manner to parents, students, and internal partners
Framework, System Building & Operational Efficiency
Contribute to the development of frameworks, processes, and systems that improve efficiency, consistency, and scalability across centres. Review and refine current operational policies and procedures where needed to ensure the Learning Experience function has the structure and flexibility to support growth and scale-up. Build trackable systems for academic quality and learner outcomes to enable reliable reporting and stronger decision-making.
Change Management
Lead teams through change with clarity, empathy, and structured planning, ensuring smooth implementation of new initiatives and operational improvements.
